JC66 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data. Please read this document carefully before using our services.
These highlights summarise our most important privacy practices. The full policy below governs your data rights.
All personal data transmitted to and from JC66 is protected by 256-bit SSL/TLS encryption. Stored data is held in secured environments with restricted access controls.
JC66 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes. Your information is used solely to operate your account and improve our services.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request through our live chat or by emailing [email protected].
We collect only the personal data that is necessary for account operation, KYC compliance, fraud prevention, and service improvement. We do not collect data beyond these stated purposes.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. We publish clear retention periods in this policy.
In the event of a data breach that affects your personal information, JC66 will notify impacted players as promptly as practicable in accordance with applicable data protection obligations.
This Privacy Policy ("Policy") is issued by JC66 ("JC66", "we", "us", "our") and governs the collection, processing, storage, and disclosure of personal data relating to users ("Player", "User", "you") of the JC66 online gaming platform accessible at jc66.cam and any associated mobile or web-based services (collectively, the "Platform").
JC66 operates an online casino and sports betting platform serving players in Malaysia and other eligible jurisdictions. In the course of providing our services, we necessarily collect and process certain personal data. This Policy describes our data practices transparently and in accordance with internationally recognised data protection principles.
By registering an account on the Platform, making a deposit, or otherwise using our services, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions, available at /terms-conditions.
For Malaysian Players: JC66 acknowledges that Malaysian players are subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia with respect to the processing of their personal data. We handle all personal data provided by Malaysian players in a manner consistent with PDPA principles, including purpose limitation, data integrity, and access rights.
For the purposes of this Privacy Policy, the following definitions shall apply:
When you register an account, complete KYC verification, or contact our support team, you provide us with:
When you use the Platform, we automatically collect certain technical and behavioural data, including:
We may receive Personal Data about you from third-party sources, including:
Payment Data: JC66 does not store full payment card numbers or full banking credentials on its servers. Payment processing is handled by certified third-party payment processors who maintain their own security and compliance programmes.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, MyKad / passport number | Provided by you during registration or KYC |
| Contact Data | Email address, phone number, residential address | Provided by you during registration |
| Financial Data | Deposit/withdrawal records, payment method references | Generated during Platform use; payment processors |
| Technical Data | IP address, device ID, browser type, session data | Collected automatically by Platform systems |
| Usage Data | Games played, wager history, bonus usage, login times | Collected automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | Provided by you when contacting support |
| KYC Documents | Identity documents, proof of address, payment method proof | Provided by you during verification; third-party KYC providers |
JC66 processes your Personal Data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:
JC66 uses the Personal Data we collect for the following purposes:
JC66 does not use automated decision-making processes that produce legal effects concerning you without human review, except for fraud detection systems where immediate automated action is required to protect Platform security.
JC66 shares Personal Data with carefully selected third-party service providers who assist in delivering our services. All third-party processors are contractually bound to process your data only for the purposes specified by JC66 and in accordance with applicable data protection requirements. Categories of third-party processors include:
JC66 may disclose Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory directive. Such disclosures are made strictly on a need-to-know basis and only to the extent required.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of JC66's assets, Personal Data held by JC66 may be transferred to the successor entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
JC66 does not sell, rent, lease, or otherwise transfer your Personal Data to unaffiliated third parties for their own marketing or commercial purposes. This is an unconditional commitment.
Cookies are small text files placed on your device when you visit the Platform. They enable the Platform to recognise your device across sessions, store your preferences, and collect analytical information about how you use our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing | Session only |
| Functional | Language preferences, game settings, login persistence | Up to 12 months |
| Analytical | Page visit counts, navigation paths, feature usage rates | Up to 24 months |
| Marketing (opt-in) | Personalised promotional content for consenting players | Up to 12 months |
You may configure your browser to decline non-essential cookies at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use core Platform features. Disabling functional or analytical cookies will not prevent you from using the Platform but may affect certain personalisation features.
JC66 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While JC66 takes all reasonable steps to protect your Personal Data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security; however, we commit to notifying you promptly if a breach affecting your Personal Data occurs.
JC66 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal obligation (AML / KYC record-keeping) |
| Financial Transaction Records | 7 years from transaction date | Legal obligation (financial record-keeping) |
| KYC Documents | 5 years post-account closure | Legal obligation (AML compliance) |
| Support Communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical / Log Data | Up to 24 months | Legitimate interests (security, analytics) |
| Marketing Consent Records | Until consent withdrawn + 3 years | Legal obligation (consent documentation) |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be used to identify you.
Subject to applicable law, you have the following rights in relation to your Personal Data held by JC66. To exercise any of these rights, please contact us via live chat or by emailing [email protected]. We will respond within a reasonable timeframe, ordinarily within 30 days.
Request a copy of the Personal Data JC66 holds about you, together with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your JC66 account.
Request deletion of your Personal Data, subject to overriding legal obligations such as AML record-keeping requirements.
Request that JC66 restricts processing of your data in certain circumstances, such as while the accuracy of data is being contested.
Request your Personal Data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. You may withdraw marketing consent at any time.
The exercise of certain rights — particularly erasure and restriction — may affect your ability to use the Platform, as some Personal Data is essential for account operation and legal compliance. We will advise you of any such impact before actioning your request.
JC66 operates globally and may process or store your Personal Data in jurisdictions other than Malaysia. Where Personal Data is transferred to a jurisdiction that does not provide an equivalent level of data protection, JC66 will implement appropriate safeguards, which may include standard contractual clauses, data processing agreements, or other legally recognised transfer mechanisms.
By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside of Malaysia, including the jurisdiction in which JC66's international gaming licence is held and the locations of our third-party service providers.
JC66's Platform is strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes an age declaration, and our KYC process verifies age through government-issued identification documents.
If JC66 becomes aware that Personal Data has been collected from an individual under 21, the account will be immediately suspended, all associated data will be deleted, and any deposited funds will be returned to the originating payment method. If you believe a minor has registered an account on the Platform, please contact us immediately at [email protected].
The Platform may contain links to third-party websites, payment portals, or game provider interfaces. JC66 is not responsible for the privacy practices or content of third-party sites and services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Platform.
Payment method providers such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, and others operate under their own privacy policies. JC66 does not control how these providers collect or use data generated during payment transactions.
JC66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Material changes will be communicated to registered players by email and/or a prominent notice on the Platform no less than seven (7) days before the revised Policy takes effect.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
The date of the most recent revision is displayed at the top of this page. We recommend reviewing this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact JC66 through the following channels:
When submitting a data rights request, please include your registered account username and a clear description of your request in your message. We will acknowledge receipt within two (2) business days and aim to fulfil all requests within 30 days, except where additional time is required due to the complexity of the request, in which case we will inform you of the extended timeline.
This Privacy Policy was last reviewed and updated on 1 January 2026. JC66 reserves the right to amend this Policy in accordance with Clause 14 above.
We've built data protection into every layer of JC66. Explore our platform knowing your personal information is handled with care and respect.
For players aged 21 and above only. Please gamble responsibly.